Why you might need a bespoke system
There are many different reasons why a bespoke solution might solve your business’ technical problem. Here are a few reasons why our clients in the past have decided that a bespoke system was the right solution for them.
To harness the power of your data
Having a better understanding of your data is one of the many reasons why our clients get in touch with us to discuss bespoke solutions. That ability to collate data from multiple areas of the business and monitor it in real-time is priceless. If you want to access your data from anywhere, but most importantly, understand it in a user-friendly way, a bespoke solution could be an option.
To deliver a better customer experience
A bespoke system can enable you to provide a better experience for your customers. We have developed systems that integrate seamlessly with your CRM (Customer Relationship Management) allowing you to manage your membership offerings, better understand your customer data, and handle CRM requirements efficiently. For example, translating and segmenting your users so you can send considered and effective targeted email campaigns that deliver results.
To streamline your processes
One of the most common time-consuming tasks for businesses is tracking and managing their workflow. It’s no secret how much time it takes to complete some of the manual operational tasks, such as creating and distributing reports, processing online bookings or sales orders, and segmenting customer data, not to mention the room for error they have.
A bespoke system can reduce the time these work processes take and increase the productivity of your team. It can also limit the risk of errors occurring. A bespoke system can be integrated with your current infrastructure to manage data entry and processes that could be automated. For example, managing membership offerings, translating and segmenting data entry, and making online payments.
What to consider when deciding if a bespoke system is a right solution
Here are a few things to consider when contemplating if your business would benefit from a bespoke system.
What systems do you have?
Think about what systems and existing platforms you have in place and how they currently serve your business. It’s important to review any existing platforms you use. Look at how they work for you and your teams now and what capabilities they lack. This will help you to decide if a system will meet your business objectives or solve any of your current issues.
Who will be using this system?
Think about who will be using this bespoke system? Will it help to solve problems for your senior team? Will it help improve the productivity of your production team? Not only should you consider who will be using this system, but it’s also important to think about how it will benefit them.
How will a bespoke system solve your problems?
Identifying your business problem, challenges and any issues and holdbacks you face will help you see what resources and technology you don’t have. Whether it’s because you don’t have a system that produces custom reports the way you need them, or that you don’t have a solution that provides a better service to your customers, think about how a bespoke system will help you solve your problem. At Spindogs, we leverage our experience and technical expertise to understand your business objectives and shape the most appropriate technical solution.
Do you have the budget?
Before you get carried away with the idea of developing a solution, you need to consider what your budget allows. Our solutions consider functionality and your budget for creating a new system. We’ll work with you to find a solution that fits within your budget but doesn’t compromise on the design or functionality. If you don’t have the budget for an entirely new system, you could consider an existing system to integrate with your current system. We’re not afraid to highlight to our clients the existing off-the-shelf solutions that are worth considering and are less costly.
How will your business benefit from a bespoke system?
A new system might seem like it will solve all of your problems - whether that be not having an efficient data entry system or online booking system – but, what are the actual benefits of developing a new system? It’s important to think about what impact the system is going to have on the rest of your business. How will it improve the efficiency of your team members? How will it reduce the time it takes to analyse and optimise reports? How will it increase engagement with your customers? If you have a growing list of benefits, then it’s worth getting in touch with us and exploring your options.
Now you know more about why you might need a bespoke system and thought through the considerations of bespoke systems and if they are the right solution for you. If you would like to know more about the benefits of a bespoke system you can read our blog here.
And if you haven’t been able to find a solution to your problem and you have exhausted all other systems, then maybe it’s time to get in touch. We will work with you to find a solution, whether that’s offering an off-the-shelf service or creating you a bespoke system that’s going to help solve your problem.