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About Us: 

At Spindogs, we thrive on delivering creative digital solutions that help businesses grow and succeed. As a full-service digital partner, we blend technology with strategy to create memorable web experiences for our clients. We are passionate about what we do and committed to building strong, collaborative partnerships with our clients. Now, we’re looking for an IT Manager to join our dynamic team and help ensure smooth operations within our IT landscape. 

Role Overview: 

As an IT Manager at Spindogs, you will be responsible with ensuring the security, stability and functionality of both internal IT systems and external IT client hosting infrastructure. Your responsibilities will include ensuring appropriate documentation and processes are in place that align with our Information Security Policy and that adherence to these policies is monitored. Your responsibilities will span from troubleshooting escalated everyday technical issues to contributing to the implementation of new technologies that support our growing business. 

This is a fantastic opportunity for someone experienced who wants to make the next step forward in their IT career who has a strong foundation in system administration, networking, and hardware. If you’re passionate about technology, have excellent problem-solving skills, and are keen to contribute to a team that values creativity and collaboration, this role could be perfect for you. 

Main Responsibilities 

  • Information Security – governance, policies, processes, training and adherence
  • Ensuring we are delivering the services and service levels required to both our internal team members and our customers
  • Overseeing and driving forward our IT roadmap as part of a digital transformation project
  • Managing escalated IT issues

 Skills Required – Essential 

  • Comfortable in either Windows or Linux systems (preferably some experience with both)
  • Experience in Microsoft Server administrator – for example managing Active Directory / Entra ID accounts in a cloud environment
  • Willing and able to be in our Cardiff office 2 days a week
  • A willingness to document and capture processes
  • Good time management and accuracy 

 Skills Required – Desirable 

  • Experience with an MDM such as Microsoft Intune
  • ISO27001 experience
  • Cyber Essentials certification experience
  • Formal IT accreditations 

Our culture  

As a member of the Spindogs team we would expect: 

  • Being a team player
  • Good commercial awareness
  • Excellent communication skills
  • Be quick to build rapport
  • A calm, organised and methodical mind-set
  • Fast learner – you love a challenge and don’t need to be told the same thing twice
  • Strong work ethic – you genuinely care about our clients project outcomes
  • A commitment to your own personal and professional development

 Company Benefits 

  • Career growth – We understand the importance of growth so let’s work together on your career evolution. 
  • Regular 121s – Our line managers and Employee Experience Manager host regular check-ins to discuss progress and development, making sure you are supported throughout your journey at Spindogs 
  • Health and wellbeing – Paid sick leave for both physical & mental health. We also will reimburse eye tests and annual flu jabs. We also offer a wealth of wellbeing initiatives such as yoga, financial wellbeing sessions. 
  • Private medical insurance – Receive award-winning coverage and enjoy excellent benefits for maintaining a healthy lifestyle with Vitality  
  • Regular team and company socials – We recognise how important social connectivity is, so we host regular team socials, including Company-wide Summer and Christmas parties, with team training in between. 
  • Employee Assisted Programme – Access to free, completely confidential and independent advice and support to you and your immediate family. Also includes up to 6 free counselling sessions a year on each topic you wish to discuss. 

Other information: 

  • 40 hours per week (Mon-Fri)
  • Salary to be agreed based on experience
Are you eligible to work in the UK?