TRANSFORM YOUR MEMBERSHIP WEBSITE
Succeeding in this sector means playing a numbers game. To achieve your targets, acquisition and retention need to stay on an upward path. You need to keep acquiring new members, whilst keeping existing members engaged enough to stay loyal.
Member expectations are high, and the majority are seeking a personalised service within your membership website. Manual processes hamper operations, yet you end up ‘making do’ with current applications and systems, knowing they aren’t right. Your membership website is lacking flow, and full of unnecessary complexity.
We work with membership organisations and professional bodies to re-frame the member experience. This involves the reform of tired, under performing and non-mobile responsive membership websites and unlocking data caught up in unconnected systems, to scope and deliver robust recommendations.
Our clients include Pony Club, Ramblers and Healthcare Infection Society.