In a climate of declining budgets and an aging population, Nexus Care approached Spindogs to develop an app that provides an innovative and high-quality solution to ease the pressure of under resourced care homes. The Nexus Care Solution app needed to be a powerful messaging platform that delivers critical alarms and messaging for carers.
Historically, patient alerts have been managed in a suboptimal way. Many care homes use wallboard buzzers that sound and flash when a resident raises the alarm, creating a noisy and disruptive environment for both staff and patients. A member of staff has to man the wallboard buzzer at all times and, when alerted, visit the site and carry out an assessment of needs before returning back to site for equipment and staff support.
A step-up from this is the pager system, but year-by-year this technology is also becoming outdated and obsolete. With an ailing or out-of-date nurse call system, a care facility can run into a variety of problems, from delays in care to confusion about how the needs of the patient align with the role of the carer.
Nexus Care had a vision for a smartphone app which offers a real alternative to pagers without the need to replace the current system. A smartphone app gives staff the flexibility to move freely throughout the care home whilst remaining accessible to all residents. This can only result in improved efficiency.
Moving to an app-based nurse call system would have huge advantages in terms of improving the quality of patient care and strengthening the nurse-patient relationship through effective communication.