As an Account Manager, Ben’s role is to support our clients following launch and beyond, working alongside them to get the most out of their websites. With clients spread across a range of sectors and industries, from Welsh Government and Education to Automotive and Housing Associations, Ben enjoys the day to day variety that Account Management provides .
With a previous background in Web Project Management, Ben combines his technical understanding of content management systems with his excellent communication skills to seamlessly translate technical solutions and proposals to our clients. In fact, Ben’s favourite part of Account Management is working with a client on a brief and later seeing that project out in the wild!
Ben is comfortable using and training our clients on both Wordpress and Umbraco content management systems. He also holds an Advanced Google Analytics certification, which enables him to support our clients on SEO-related queries.
Outside of Account Management, Ben is probably binging a Netflix crime drama or reluctantly supporting Arsenal.