Fern joins the Spindogs Client Support team as a Customer Support Assistant, bringing with her over 5 years of customer support experience and a degree in media and communications.
Prior to starting a Spindogs, Fern has worked in an eclectic mix of customer service roles with the most recent being Developer Services Advisor for Welsh Water and prior to that, a Brand Consultant for Paul Smith. These roles have given her the ability to liaise with a variety of different people across a range of different fields.
Fern’s role within the Client Support Team at Spindogs involves helping existing clients with any ongoing requests following the completion of their project. She loves helping find solutions to any of their queries and being able to offer support in a creative environment whilst engaging with the clients.
Fern describes herself as inquisitive, friendly and motivated!