Peace of mind for you and your users
At Spindogs we are committed to delivering the highest standard of support for you and your website, which is why we have an array of packages, as well as a bespoke option, to provide you with easy access to the support that you need to maintain and improve your online presence.
As a client of Spindogs you will have direct access to our dedicated in-house website support team throughout the working week, and you can call on us whenever you have a question or need some help. Our guaranteed response times also mean you will know exactly when specialist help is on the way.
By performing regular plugin, theme and code updates, you can prevent your security from becoming compromised and improve your overall ROI and our website support packages will not only keep your website in check, but also help you stay one step ahead of the competition.
Dedicated in-house team Support team
- Flexible packages available
- Accessible Monday - Friday
- Contact via email or phone
- Average 24hr enquiry response rate
Keep on moving
Not one to make assumptions, we start all of our website builds with a discovery phase, ensuring your launch to market is as data-driven and successful as it can be. But this is just the beginning. With design trends and consumer demands constantly changing, it’s important your website has the flexibility and scope to adapt. That’s why we believe web design and ongoing support should go hand-in-hand, enabling your business to continue to meet the needs of your customers and compete against other brands in your industry.
Stay on top of the world
At Spindogs we favour working with you on a continuous basis over time, to keep tabs on performance and help you improve your website based on decisions informed by the users that interact with it.
Through these regular interactions with our friendly support team we hope you will learn to see them as an extension of your team and feel comfortable and confident reaching out to discuss incremental changes and improvements.
Freedom to focus
Whether Google Maps on your contact page has suddenly stopped working, or emails are failing to send from your contact forms, you need to know that you can remedy any problem related to your website, and fast. But there’s more to website support than fixing bugs. We act as a safety net to keep your website functioning and secure, taking care of its general maintenance and flagging any potential problems before they arise. This ensures your website is always operating efficiently and that no users are going to be deterred by poor functionality.
We’ve made it easy for you to scale up the number of website support hours you need throughout the year, to use as you wish – whether that be for design, development or SEO. The choice is yours. We also have hosting only and pay as you go (PAYG) options if you feel they would be more in line with what your business needs.
Whichever support package is right for you, know that we are a phone call or email away and ready and excited to help you with your website queries. We also have a client portal which our existing clients love!
Reach out for more information and we can talk you through the options and find the perfect support solution for you and your business