Peace of mind for you and your users
Get direct access to our dedicated in-house website support services throughout the working week. Call on us when you can’t see past a problem, have a question or need some help. With our guaranteed response times, you’ll know exactly when specialist help is on the way.
Digital defects can be an inconvenience. However, by performing regular plugin, theme and code updates, you can prevent your security from becoming compromised and improve your overall ROI. Spindogs website support packages not only keep your website in check, but also help you stay one step ahead of the competition.
Dedicated in-house team Support team
- Flexible packages available
- Accessible Monday - Friday
- Contact via email or phone
- Average 24hr enquiry response rate
Keep on moving
Not one to make assumptions, we start all of our website builds with a discovery phase, ensuring your launch to market is as data-driven and successful as it can be. But this is just the beginning. With design trends and consumer demands constantly changing, it’s important your website has the flexibility and scope to adapt. That’s why we believe web design and ongoing support should go hand-in-hand, enabling your business to continue to meet the needs of your customers and compete against other brands in your industry.
Stay on top of the world
Staying static is not in our nature, so we certainly wouldn’t expect you to sit tight until your next big website redesign project is due. Instead, we favour working continually with you over time to keep tabs on performance and help you improve your website based on decisions informed by the users that interact with it.
Our friendly team is on-hand to address any changes quickly and will never leave you hanging, so you are never left in limbo and you can reap the benefits within weeks.
Freedom to focus
Whether Google Maps on your contact page has suddenly stopped working, or emails are failing to send from your contact forms, you need to know that you can remedy any problem related to your website, and fast. But there’s more to website support than fixing defects. We act as a safety net to keep your website functioning and secure, taking care of its general maintenance and flagging any potential problems before they arise. This ensures your website is always operating efficiently and that no users are going to be deterred by poor functionality.
If you are already working with our digital marketing team, you’ll know that moving the position of a button on a page, or designing and building a bespoke campaign landing page are commonplace when actioning high impact ideas. That’s why we’ve made it easy for you to scale up the number of website support hours you need throughout the year, to use as you wish – whether that be for design, development or SEO. The choice is yours.
Our support time is drawn down from your package and logged in fifteen minute increments, so that you can get the most value for money and never pay for more time than you actually need.